We can only fulfill orders to shipping addresses within England and Wales. We can ship to Northern Ireland; Scottish Islands & Highlands; Channel Islands; Isle of Man; Isle of Wight; Scilly Isles and Republic of Ireland, however this will be at extra cost. We reserve the rights to change our delivery zone. Any orders made for shipping addresses that are not within our specific delivery zone will not be fulfilled and will be fully refunded. We can arrange delivery to this exclusion list, but there is an additional charge. Please contact us via firstname.lastname@example.org if you’d like to discuss arranging a delivery to one of these areas.
Please do not rearrange for delivery on a different date as orders contain chilled/ frozen products that need to be refrigerated within 24 hours of dispatch.
Unfortunately, as chilled meals are perishable goods, we are unable to accept any returns. Should there be a problem with your order, please contact us and a member of the team will assist you.
We ship sauces nationwide and delivery takes 3 to 5 days from date of order.
Please Note: Minimum spend £30 in Chilled Meals
IMPORTANT NOTICE: Christmas closure. Last order is 11th Dec for Delivery on 16th Dec.
Kay Kay will reopen in 6th March 2023
Orders placed for chilled meals by 8pm on Sunday should arrive the immediate Friday. Any orders made after 8pm on Sunday will be dispatched the following week.